Privacy Policy

At Alescia, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Country of residence
• Medical or healthcare-related information you choose to share with us
• Details submitted through enquiry, consultation, or contact forms
• Any other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide information about healthcare services and treatment options
• Help connect you with hospitals, doctors, or healthcare providers where requested
• Coordinate consultations and related services
• Improve our website and services
• Communicate with you about your enquiry or requested services
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

Where necessary to provide the services you request, we may share relevant information with trusted hospitals, healthcare providers, doctors, service providers, or other organizations involved in assisting with your enquiry.

We may also disclose information when required by law, legal proceedings, or government authorities.

4. Medical Information

If you provide medical or health-related information, we will use it only for purposes connected with your enquiry, treatment coordination, consultation, or other services you have requested.

You should only provide information that is necessary and appropriate for the service you are seeking.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance your experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate records, or comply with applicable legal requirements.

8. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent where processing is based on consent
• Ask questions about how your information is being used

To exercise these rights, you can contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, how we handle your information, or wish to exercise your privacy rights, please contact us:

Email: info@alescia.in